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Privacy Policy

Privacy Policy

This privacy policy describes how information and data is collected from you when you use this online website, mobile website, application, digital service, or any related products, services, sites, features or functionality and how Cosmos Books uses, shares and manages your information and data. By using any of the Services, you consent to the collection, use, processing, and sharing of your information as described in this Privacy Policy.

1. Our Privacy Principles 

We are committed to recognizing and respecting your privacy rights by keeping you informed and processing and protecting your personal data in compliance with applicable law.

2. Information that We Collect from You

Account Data You Directly and Voluntarily Provide to Us

We may collect and process some or all of the following information you make available to us if you register, download or use the Services, such as your:

·         Name

·         Email Address

·         Mailing Address

·         Phone Number

·         User Name

·         Password

·         Other Registration Information

·         Customer Support or Technical Information you provide when you contact us with questions about your use of the Services

User Profile Data

We may also offer you the option to create a user profile that may be visible to other users of the Services. If you are a registered user you may also be able to adjust your account settings through your user account. We note that, even if you adjust your settings so that your user profile remains private, we will still be able to access and view the information you provide as part of your user profile.

 

3. How We Use Your Information

Improving the Services, Providing Support, and Communicating With You

We use the data you provide or that is collected through the Services to operate and improve the Services with important information and notices relating to the Services, and to communicate with you about delivery and shipment

Advertising and Third Party Content and Links

The Services may be supported through advertising, and we may work with advertisers and advertising networks to provide advertising through the Services. We may provide these advertisers and advertising networks with the ability to collect data about how you interact with the Services.

Analytics Services

We may also work with third-party analytics companies to help us understand how the Services are being used, such as data collection, reporting, ad response measurement, website and mobile application analytics, and to assist with delivery of relevant marketing messages and advertisements.

We may use Google Analytics, an analytics service provided by Google or other third-party analytics services providers ("Analytics Services") to collect information about your use of the Services. These Analytics Services may collect information about the content you view and your system information and geographic information. The information generated by the Analytics Services about your use of the Services will be transmitted to and stored by the Analytics Services. The information collected by the Analytics Services allows us to analyze your use of the Services.

 

Purchases and Payment Processors

If you make a purchase through the Services, you may be able to pay using a third-party payment service, such PortWalletand PayPal payment services. All information collected by these third-party payment services for purposes of processing your payments is not available to us unless you have otherwise provided this information to us in connection with your use of the Services. Information collected from you by these third-party payment services is governed by the applicable third-party payment service’s privacy policy. You should review the applicable privacy policy prior to submitting any information to the applicable third-party payment service.

 

4. How We Share Your Information

When you enter your credit card number we do not store PIN data or security codes we only store information that you entered at the time of account creation or registration.

Information needs to fill at registration time:

  • 1.    First Name*
  • 2.    Last Name*
  • 3.    E-Mail*
  • 4.    Telephone*
  • 5.    Fax
  • 6.    Password*
  • 7.    Company
  • 8.    Address*
  • 9.    City*
  • 10.  Post Code*
  • 11.  Country*
  • 12.  Region / State*

* = Required filed

Under no circumstances do we rent, trade or share your email address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may receive information from us about new features, new services and special offers we think you'll find valuable. If you take advantage of special offers made by our marketing partners, we may transfer your personal information to them. Also, we make our customer's mailing addresses available to carefully screened companies whose products or services might interest you. 

 

5. Your Access and Control of Your Information

We acknowledge your right to access and control your personal data.

 

6. Transfer of Data outside Your Country of Residence

If you are located outside of the Bangladesh and you choose to use the Services or provide your information to us, your data may be transferred to, processed and maintained on servers, databases or cloud storage facilities located in Bangladesh. Your. If you do not want your data transferred to or processed or maintained in Bangladesh, you should not use the Services.

 

7. Security Measures

We provide industry-standard electronics and procedural safeguards to protect personal data we process and maintain. For example, we take reasonable measures to limit access to this data to authorized employees and contractors who need to know that information in order to operate, develop or improve our Services.

 

8. Contact Us

If you have questions about this Privacy Policy, you may contact us at support@cosmosbooks.com.bd or send a letter to:

Cosmos Books
Cosmos Centre
Corporate Headquarters
69/1 New Circular Road, Malibagh,
Dhaka-1217, Bangladesh.

We will do our best to respond to you in a timely and professional manner to answer your questions and resolve your concerns.